At Pristine Collision, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.pristinecollisions.com, and use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit our website:

Personal Information: When you contact us through forms or phone services, such as your name, phone number, email address, and any other details you provide.

Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time spent on our site.

Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience, analyze website traffic, and personalize content. For more information about cookies, refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and improve our website and services.

To respond to inquiries and provide customer support.

To send promotional materials, newsletters, and updates (with your consent).

To analyze website usage to improve user experience.

To comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

Service Providers: We may share your personal information with third-party service providers, such as Dialpad, to facilitate communications between us and you, including customer service, phone calls, and texts. These service providers are obligated to protect your information and only use it for the purposes specified by us.

Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Dialpad Communications

As part of our customer service operations, Pristine Collision uses Dialpad’s communication services to handle phone calls and messaging. By using our website and services, you acknowledge that communication through Dialpad may involve the collection and storage of phone numbers, call recordings, and other related data. Dialpad’s privacy practices are governed by their own Privacy Policy, which we recommend reviewing here: Dialpad Privacy Policy.

5. Data Security

We take the security of your personal information seriously. We implement a variety of technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Personal information will not be shared or sold to third parties for the purpose of marketing.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you.

Correct any inaccuracies in your personal information.

Request the deletion of your personal information.

Opt-out of receiving marketing communications from us.

Withdraw consent where consent is the legal basis for processing your information.

To exercise your rights or if you have any questions or concerns about your personal information, please contact us at [Insert Contact Information].

7. Links to Third-Party Websites

Our website may contain links to third-party websites. These third-party websites are not operated by us, and we are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update our Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Pristine Collision
Email: support@pristinecollisions.com
Phone: 862-306-1221
Address: 58-64, 1st ave, Paterson, NJ 07514